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Appendix C: Troubleshooting for UNIX Platforms
166 FlashCONNECT Administrators Guide
b. Method Two
Success: Status ESTABLISHED displays on line one for each connection. The
status LISTEN displays on the second line, if it exists.
Failure: There is not an entry with the status ESTABLISHED for each
connection to database.
Follow-up:
Verify that FCService is running.
Verify FlashCONNECT was started on the database server.
Shut down and restart both the Web and database components of
FlashCONNECT.
Setup:
FlashCONNECT must be installed and running on the Web server.
FlashCONNECT must be installed and running on the database
server.
Process: From the UNIX prompt in the directory that contains FCdebug,
enter:
./FCdebug -t
Success: The appropriate server pools are listed in the Host Name column.
Failure: The appropriate server pools are not listed in the Host Name
column.
Follow-up:
Check that FCService is running.
Shut down and restart the D3 FlashCONNECT component.
Shut down and restart FCService.
Shut down and restart database.
Shut down and restart UNIX.
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